When we first discovered the MortgageLoan website, we had high hopes we'd find a good ol' home equity loan here. Were we wrong or what. While this site does provide some useful financial resources like loan calculators and finance articles, the helpfulness ends just about there.
- HELOC loans available.
- Matches you with home equity lenders who can provide you rate quotes
Our team instinctually felt that MortgageLoan was more interested in selling our information to third party lenders than actually helping us find a decent loan. Far be it from us to actually call a service 'misleading,' but we felt a little uncomfortable when filling out the online form, especially when it asked us to 'rate our own credit.' On top of not requesting our Social, we felt the details provided wouldn't elicit great loan matches.
We decided to give customer support a chance, and received an email response completely irrelevant from the question we had asked. Telephone support seemed more interested in pulling our contact information out of us than answering our questions. We didn't love this site, and give them 3.5 Stars!
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