Thursday, August 23, 2007

MSN Bill Pay Review

While StarReviews was impressed with the reasonable price of the MSN Bill Pay service and the Checkfree guarantee, other problems seemed to overshadow those benefits. We noticed how difficult it was to obtain any information about the online bill pay service before we actually signed up. This concerned our team, since anyone interested in paying their bills through MSN would probably want clear access to information.
  • First 3 months FREE
  • Guarantee of up to $50 late payment coverage (restrictions apply)
StarReviews likes the MSN Bill Pay service for its affiliation with CheckFree Web, as you offered access to good bill pay features. However, the beginning signup stages can prove to be a small challenge, as all we saw were FAQs and an enrollment option. There were no screenshots or guidelines explaining the service, so you might have to go out on a limb if you'd like to utilize their service. Basic service is $2.95 a month, which is pretty low. There is a small FAQs section, but it certainly wasn't comprehensive. When calling telephone support, we weren't given the option to speak to a live operator. Overall, they receive 4.0 Stars!

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