Thursday, August 23, 2007

MyCheckFree Online Bill Pay

We needed to look at the MyCheckFree website in our online bill pay reviews. The user interface was very easy to use and adapt to, which is a huge advantage for anyone needing to get their bills sent.
  • Small business and individual plans
  • Guarantee up to $50 late payment coverage (restrictions apply).
Our team really loved that this bill pay service was free. We must note that there are add-ons that will incur fees on your part, such as an extra fee by some payees if you choose to make payments by credit card or for those who need to make same-day payments.

Customer support could improve here. While the live chat was great, the lack of a response by email and the inability of the customer service representative on the phone to give us an answer were troubling. Overall, though, MyCheckFree is a good online bill paying service to use as long as most of your payees are involved in the program and you don’t mind some incurred costs when using your credit card for payments. We recommend them for their usability and convenience alone. Overall, we feel this warrants them 4.5 Stars!

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