All in all, we felt that uBid was a pretty good online auction. Despite having some of the worst customer service we’ve encountered in our online auction reviews, we feel their actual service is decent. You shouldn’t run into too many issues when navigating the intuitive website, as its interface was organized in a succinct manner.
We liked the search results we were provided and enjoyed how current winning bid lists and product descriptions were neatly arranged. For those of you who don’t want to bid in an auction, you can participate in ‘Ubuyitnow’ and directly purchase an item you can’t live without.
- Express auctions-30 minute auction times.
- Certified Merchant Program-Products sold by approved sellers, not just your average Joe.
Ok, so our team has to admit we had a good time browsing the uBid website. We didn't expect the world here, as we know it's not eBay. But, we were impressed by their number of categories and a majority of their selection. We loved the Buyer Protection Program and really commend uBid for screening their sellers for criminal activity. What a relief!
There is also a great return policy, which any online shopper can appreciate. Customer support by email and telephone weren't stellar and one rep was a bit unfriendly, but all in all we think they deserve 4.5 Stars!
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