Thursday, August 23, 2007

MyEZBills Bill Pay Service

StarReviews had high hopes for MyEZBills considering it replaced the now defunct Status Factory. They offer most of the same features, although you may need to be a Total Bill Management subscriber to receive most of them, including email reminders which are fairly standard elsewhere.

The subscription costs aren’t outrageous, but there are way too many options when it comes to pricing plans. Why not just have two or three options to pick from instead of eight?
  • CD On-Demand available at an extra cost – keep a copy of all your transactions
  • SmartBalance- Integrate and balance your online banking information with your MyEZBills account, so you’ll always know how much money you have available to pay your bills.
Sure, we liked some of the features offered on the MyEZBills website, but their pricing plans were a chore to figure out. Your most basic plan, however, will run you around $9.95 a month, which is a little higher than some of their competitors' pricing. The real problem with MyEZBills, however, is their poor customer service. By being unwilling to answer questions for potential clients, they may end up ensuring that they don’t get any new clients. A scarce FAQs section is available, should you need it. Overall, we assign them 4.0 Stars!

No comments: